Privacy Policy

This Privacy Policy explains how Uptym Technologies LLP ("Uptym", "we", "us") collects, uses and protects personal information when you visit uptym.in or contact us. It is written to meet India's Digital Personal Data Protection Act, 2023 and, for visitors in the European Union and United Kingdom, the General Data Protection Regulation (GDPR).

Who we are

Uptym Technologies LLP, B-20, B.D.A Colony, Shivaji Nagar, Bhopal, Madhya Pradesh 462016, India. Email: info@uptym.in. Phone: +91 99770 14999.

What we collect

• Information you give us, such as your name, phone or WhatsApp number, email address, company or school name, and the details in your message when you fill in a form or contact us.
• Usage information, such as pages visited, device and browser type and approximate location, collected through analytics tools only if you accept analytics cookies.

How we use it

• To reply to your enquiry, arrange a demo or health check, and send proposals you've asked for.
• To provide services you've engaged us for.
• To understand how the website is used and improve it (only with your consent).

We do not sell your personal information.

Legal basis

We process enquiry information because you've asked us to contact you (consent and steps before entering a contract), and analytics information only with your consent, which you can withdraw at any time.

Who we share it with

We use trusted service providers to run this website and our business, such as hosting, email delivery and analytics providers. They process data only on our instructions. We may disclose information where required by law.

International transfers

Our website is hosted in India and some service providers may process data in other countries. Where this happens, we use appropriate safeguards.

How long we keep it

We keep enquiry information for as long as needed to respond and for a reasonable period afterwards, normally no longer than 24 months unless you become a client.

Your rights

You can ask to access, correct or delete your personal information, withdraw consent, or raise a grievance by emailing info@uptym.in. Visitors in the EU and UK can also complain to their local data protection authority.

Cookies

We use essential cookies to run the site and, only if you accept, analytics cookies (Google Analytics through Google Tag Manager). You can change your choice using the cookie settings link in the footer.

Changes

We may update this policy. The date at the top shows when it was last changed.